Full-Service Digital Agency (Service Agency)
The Challenge
A 15-person agency landed their largest contract ever—a 9-month enterprise e-commerce rebuild. But they only had 2 available engineers and both were mid-level. Previous outsourcing experiments had ended in disaster with missed deadlines and client complaints.
The Solution
Started with 2 Acceleration Pods, scaled to 5 total engineers across 3 client projects within 6 months
The Results
- Delivered flagship project 2 weeks early and under budget (first time in company history)
- Client extended for Phase 2 and referred 2 new enterprise clients
- Freed up founders to focus on sales instead of babysitting contractors
- Agency revenue grew 140% year-over-year with predictable capacity
- At 5 engineers, gained free PM + QA + Senior Lead oversight—transformed delivery quality
“Zenveus became our unfair advantage. We went from turning down projects due to capacity to confidently pitching enterprise work. Our clients have no idea these aren't our full-time employees—they just see consistent, high-quality delivery. The scaling model is brilliant: we started with 2 engineers to test it, now we run 5 across multiple projects and the free PM/QA/Lead support at that scale is game-changing.”
Founder, Boutique Digital Agency (name withheld per client request)